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Testimonial: Marie, Student, MBA in Hospitality Management

Before joining MBA ESG, Marie had a Bachelor in Hospitality. Following several professional experiences in various hotel services, she decided to join the MBA ESG to continue to deepen her knowledge in this area. She also talks about her passion: Underwater Hockey!

“I had several professional experiences in different hotel services. I was fortunate to work in catering, reception, housekeeping and I was a commercial intern for the company CMT (C’est mon tour – Accommodation Specialist from the artistic world). Then, I wanted to go further than my Bachelor, by joining the MBA ESG. I wanted to benefit from a work-study program (1 week of course, 3 weeks in business), to allow me to work, in England, in Amsterdam, where I live and to study in Paris.  I would like to work in the “Sales & Marketing” department of a hotel or a company related to the hotel and tourism industry.”

“I also have a passion: Underwater Hockey! It is a sport played by snorkelling in a pool. Two teams of 6 players are opposed during matches of 2 hours 15 minutes. We use fins, caps (like at Water Polo), masks, snorkels, silicone gloves (against friction on the pool floor), a stick, a puck that weighs about 1.3 kg, and goals at the bottom of the pool which measures 3 meters deep.”

“I have been playing hockey for 13 years. My French club is that of Pontoise and my Dutch club GOV. I am part of the Pontoise women’s team which participates in the French women’s championships in division 1. I was part of the French women’s under-19 team, which, in 2015, won a bronze medal. Subsequently, I joined the under-24 team. In 2019, we obtained the silver medal. In the Netherlands, I play in the women’s and men’s divisions 1 (because women are allowed in men’s teams).”

“I manage to reconcile this passion with my studies, in particular, thanks to the work-study program available. I have the possibility of training in my two clubs. The school is very attentive to my professional career but also sports and allows me to adapt my planning accordingly. With a little organization, I can manage everything!”

This article was translated from French. Read the original article here.

Tourism, A Sector That Offers Diverse Opportunities

Receptive tourism is a strong lever for boosting the French tourist in foreign markets, according to a recent study conducted by DGCIS (Directorate General for Competitiveness of Industry and Services).

The Receptive (réceptif) is a full-fledged job in tourism but do you know exactly what it is? This term, which is also used as “incoming agency”, refers to a person or a private agency that takes charge of tour operators’ customers at their holiday location.

The main services of the receptive are:

  • Designing tour programs for tourists
  • Booking hotel rooms, restaurants, shows, guides, transportation or paid activities
  • Controlling the smooth running of services scheduled by tourists
  • Providing practical information to tourists about the traditions and customs of the country, the inhabitants or the cities in general

To summarize, a receptive is the guarantor of the smooth conduct of the stay of tourists. They are very important because they bring added value, thanks to their knowledge of the territory and service providers. A receptive knows well the expectations and the needs of customers and takes care of the resolution of any possible problem concerning the organization of a stay.

The job of receptive requires qualities and knowledge that you can acquire by choosing an MBA in Hospitality Management. This training guarantees you the development of the skills required to face different requirements of the tourism sector.

In addition, it should be noted that the profitability of companies specializing in receptive activity is better than that of tour operators or distribution agencies. There are many travel agencies carrying out a receptive activity in addition to their main distribution activity, however, major tourism companies have not or invested little in this service.

This article was translated from French. You can read the original article here