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7 Essential Skills You Need for a Career in Hospitality Management

MBA in Hospitality Management opens doors to a plethora of career opportunities that require specific skills to succeed. Unlike other careers, hospitality is rooted in people management. Here are 7 of the most important skills you need if you want to make your career in hospitality management.

 

Patience/Commitment

It isn’t easy dealing with a multitude of customers on a daily basis and not lose your temper. Sometimes, the job can get to you. But, the most important aspect of hospitality is to be patient in any situation. Excellent customer service also requires an unyielding commitment to the job. You must be willing to be extremely thorough and go that extra mile to keep your guests happy. This not only improves the reputation of the brand but also ensures customer loyalty to it.

 

Communication Skills

Most industries include communication skills as part of any job description. This is amplified in case of the hospitality industry. The foundation of the hospitality industry revolves around talking to and communicating with people from different countries, temperaments, ages, and cultures. Communication skills are essential to ensure you and the customers are able to understand each other effectively.

 

Multi-tasking

Hospitality is rarely a linear career path. It involves multiple tasks that have to be managed efficiently. Juggling many things at once should become second nature to you a few years into the job. Although it may seem challenging at first, multi-tasking will actually make you more efficient and help you navigate up the career ladder faster. If you want to master this skill, consider getting an internship or part-time job during your study where multi-tasking is part of the job description. This way, you will be well-prepared to tackle the demands of the hospitality industry.


Cultural Awareness

As mentioned before, hospitality management involves meeting people from different cultural backgrounds. A successful career in hospitality is guaranteed if you can understand and embrace these cultural differences. It is only when you break your own cultural barriers that you will be able to provide customer service of the highest quality.

 

Flexibility

Hospitality is not a typical 9–5 job. You have to work odd and maybe long hours and hence, build your schedule accordingly. There’s no saying when guests can show up at the hotel or restaurant. Additionally, you have to be able to accommodate different tasks into your schedule. Therefore, flexibility plays a huge part in your success as a hospitality executive. Being flexible to work any shift and in any situation is a valuable quality that will set you apart from the rest and help you scale the success ladder quickly.

 

Teamwork

Besides dealing with customers/guests of different backgrounds, you also have to deal with your subordinates, peers, and superiors who also come from different temperaments and roles. Key abilities include being able to understand your responsibilities, take instructions, and delegate tasks. You should be open to taking constructive feedback and apply them to achieve quality service.

 

Problem-solving

Quite often than not, you will be bombarded with problems, either with customers or your team. In such cases, you should be able to think up creative and practical solutions to the problem and ensure the smooth transition of the solution. Be it operational, personal, or customer problems, your quick-thinking and problem-solving abilities will be an asset to your career.

 

Hospitality is a vast and expanding industry which requires you to possess great people management qualities as those mentioned above. It’s an industry that can be quite lucrative to those who are willing to get out of their comfort zone and challenge themselves. Are you up for it?

5 Reasons You Should Choose Hospitality Management for a Successful Career

Nowadays it isn’t rare to see youngsters pursuing a niche degree in a fairly new industry. Degrees in luxury, sports, and hospitality are quite the rage as they allow aspirants to stand apart from the crowd. However, it’s hard for parents to comprehend the fact that their child may not be pursuing a tried and tested career path, which is sure to get them a good salary package.

One such career path is Hospitality Management where there is still a whole lot of confusion and misconceptions. Though hospitality has been a core part of the education system for many years now, it’s value-add still raises doubts among aspirants and parents alike.

Put your mind at ease. Here are 5 reasons Hospitality Management should be on your career watchlist after your Bachelors.

  1. Stability

Hospitality largely depends on people, and food and beverage management. Obviously, there is no dearth of the two. As long as there are people and food and means to cater to their needs, the hospitality industry will continue on. Therefore, hospitality is one of the most ideal industries if you are looking for a stable and long-lasting career.

  1. Professional and Personal Growth

While many industries focus on the technical details of the job, hospitality is one where your soft-skills and interpersonal skills come into drive mode. Its people-centricity pushes you to develop qualities such as patience, empathy, open-mindedness, friendliness, etc. You, thus, not only become a better professional by interacting with people from different backgrounds and cultures but also better yourself as a person.

  1. Global Opportunities

There are very few jobs which provide you the privilege of working on a global scale. Your learning with hospitality management can be applied to various other industries as well. Service is one of the primary offerings of hospitality and is, therefore, in demand all over the world. Large hotels chains especially operate in numerous countries and require staff who can cater to their guests warmly. The better your skills and the greater your experience, the more opportunities you have to travel the world.

  1. Creative Industry

With hospitality, there is never a dull day at the office. Every day brings in new challenges, new people, new experiences, and new services. How you apply these changes and still create memorable guest experiences is what will make you an indispensable cog in the industry wheel. There are always inventive ways to make guests/customers feel valued. Therefore, you have to dig into your creative roots and extract ideas that will ensure them positive service.

  1. Excellent Perks

Who wouldn’t want a slice of the good life? A career in hospitality provides numerous perks that are hard to resist. Besides meeting new people every day, which is a huge perk, you get to savour delicious food, visit important conferences, be a part of exclusive events, and may even be entitled to discounts on rooms, restaurants, and vacations. These perks vary from one company/hotel to another but you do have interesting perks that no other industry offers.

Of course, these aren’t the only reasons why hospitality management is a great career path for you. Hospitality management enables you to pursue your passion for travel, hospitality, and people management all at the same time. It is a great career path for young, aspiring managers to explore exciting jobs in the hospitality industry.

Eligibility, Duration, and Fees of the MBA in Hospitality Management Program

Hospitality is a growing industry in India with many jobs set to be created a few years down the line. As such, the industry offers an appetizing palate of opportunities for young, talented, and passionate people to make a career in hospitality. Looking at the positive statistics of the hospitality industry in India, it wouldn’t be surprising if it becomes the number one employer in the country over the course of time.

You would be wanting to pursue a career in this growing field. Or you just might be a people person who is interested in a career that allows you to interact with an array of interesting people. But there may be pressing questions you may have about the MBA in Hospitality Management program, for which you might be wanting answers.

In this article, we answer the three most important questions you may have about MBA ESG’s Master of Business Administration (MBA) in Hospitality Management program – the eligibility for admission, the duration of the course, and the fees.

Eligibility

To be eligible to apply for the Master of Business Administration (MBA) in Hospitality Management program from MBA ESG, you should be a graduate. This means you should have completed a Bachelor’s or equivalent degree from a recognized board of education. While the primary qualification by which MBA ESG assesses its prospective students is a passion for the hospitality industry, it is desirable to have an aggregate of at least 50% in your graduation.

The most interesting aspect of the admissions process at MBA ESG is that it does not require you to sit for any qualifying MBA exam such as the CAT, MAT, XAT, etc. As mentioned before, passion is one of the main qualifications that you should have for the industry. And, of course, there isn’t a test out there which can measure the amount of passion one has for a subject. Hence, our students are those who actively seek to improve their skill sets in industries they prefer and choose to take the road less traveled by others. This puts them on the fast-track to success.

Duration

The Master of Business Administration (MBA) in Hospitality Management program is, as any MBA program, offered for a duration of two-years. It is a full-time program with classes being held from morning to evening. Currently, there aren’t any part-time programs or short-term courses available for hospitality at MBA ESG, Bangalore.

Fees

If you are an Indian student, your investment for the course will be INR 3,50,000 per year, which amounts to a total of INR 7,00,000. In case you are a foreign student wishing to study in India and are interested in pursuing the course, you will have to invest INR 4,00,000 per year. So, your total fees will come up to INR 8,00,000.

An important point to note is that the fee indicated above is ONLY FOR THE TUITION. The two-week Paris trip and other miscellaneous fees are not included in it.

We hope this article has cleared any glaring doubts you may have had regarding the Hospitality Management program. If you have any further questions about the course, fees, eligibility, or admissions, you can send an email to admission@mba-esg.in or call (+91) 934-328-8875.

2-week Paris Trip with the MBA in Hospitality Management

An internship or study trip abroad is a great way for you to experience hotel and, more broadly, hospitality management from a global perspective. A study trip, especially one abroad, will help you acclimate yourself to business practices and management systems that you may not be learning in India. Thus, it provides a unique learning avenue for you to broaden your horizons academically and professionally.

MBA ESG’s Master of Business Administration (MBA) in Hospitality Management program offers a 2-week trip to Paris that will cover all aspects of the hospitality industry and the business it involves. The 2-week Paris trip is more of a study trip than an internship. Students of the Hospitality Management program will be visiting different classes of hotels and restaurants, meeting their management teams, learning the day-to-day workings of these establishments, and also visiting a few of the most important landmarks in Paris.

Here’s an overview of the itinerary of the Paris trip of the Hospitality Management program at MBA ESG.*

Week 1SessionThemeEvents
Day 1MorningHospitality’s Overview
Day 1AfternoonHotel Visits: Upscale
Day 2MorningHospitality’s Markets
Day 2AfternoonHotel Visits : Boutique HotelsDinner In A French Brasserie
Day 3MorningHotel Trends In Europe
Day 3AfternoonMeetings With Hotel Group Executives
Day 4MorningFrench Tourism Actors And Policies
Day 4AfternoonMeeting With Tourism Actors
Day 5MorningFood Tasting And Discovery In Gourmet Restaurants
Day 5AfternoonFood Typologies In Europe And FranceDinner In A Gourmet Restaurant

 

Week 2SessionThemeEvents
Day 1MorningHotel Visits: Midscale Independent And Group Hotels
Day 1AfternoonHotel Visits: Midscale Independent And Group Hotels
Day 2MorningFood Trends In Europe And France
Day 2AfternoonFood Safari In RestaurantLunch In One Of The Visited Restaurant
Day 3MorningParis Visit: Monuments: Eiffel Tower
Day 3AfternoonParis Visit: Museum: Louvre – Seine River TouringLunch On River Boat
Day 4MorningChampagne And Winery VisitsLunch In A Typical Restaurant
Day 4AfternoonChampagne And Winery Visits
Day 5MorningTwo Weeks Syntesis Meeting With Students
Day 5AfternoonFree Afternoon For Visits In Paris: Shopping

 

As you can see, there is an exciting array of events planned for 2 weeks that are both educational and recreational. This will give you a clear understanding of how the hospitality industry works on a global scale. France, being the connoisseur of hospitality and tourism , is one of the best places to experience both the business and leisure side of the industry.

The study trip will also add a lot of weight to your resume. It shows that you have experience with travel and worked outside your comfort zone. Since the hospitality industry deals with meeting and interacting with different types of people and personalities, this trip will help you get accustomed to cultural shifts that will occur frequently in your career.

*Please note: The fees for the Paris trip have to be borne by the students themselves.

The French Connection to Hospitality Management

France, especially Paris, has been at the pinnacle of the hospitality industry for decades. The art, the architecture, the culture, the food, the striking landmarks, and, of course, the hospitality is something you rarely find in a single place. Quite often it happens that France is the one place where your mind goes to when you think of an exotic vacation. Even if it isn’t the top, it certainly has a place in the top 5. So, it comes as no surprise that France is one of the most visited places in the world, garnering millions of tourists every year.

Hospitality and tourism are interconnected industries. Good tourism automatically means a surge in hospitality. The total contribution of travel and tourism to GDP in France in 2017 was 204.3 billion euros. This number is set to rise to about 248.1 billion euros in the next ten years. You can conclude that tourism and hospitality play a major role in contributing to France’s GDP. Thus, it comes as no surprise that France is one of the pioneers in the field of hospitality and has a lot to offer when it comes to hospitality management.

The Master of Business Administration (MBA) program in Hospitality Management from MBA ESG is, at its core, a French program. Designed by experts from the French hospitality industry, the program provides a global outlook of business best practices and management. As you’ve seen above, France is one of the best places to experience hospitality owing to its immense culture and tourism. The program’s French connection enables you to assess the hospitality industry on a global scale and prepare yourself for a lucrative career in it.

French is part of the curriculum of the Hospitality Management program. French is one of the most widely spoken languages in the world. It is the official language in many countries as well as the United Nations. Knowledge of French, therefore, is an add-on to anyone who aims to travel the world, meet people from different cultures, and make a career out of their passion for hospitality.

The curriculum is taught by a mix of French and Indian industry leaders. Master classes are conducted exclusively by French hospitality management professionals. Besides this, the course also includes an exhilarating 2-week trip to Paris to experience French hospitality and business first-hand. You will, therefore, get a deeper and closer look at global hospitality business practices and apply them practically.

This French connection will enable you to expand your opportunities in diverse sectors of hospitality management. Your horizons can extend to places outside the Indian subcontinent as well, making you a truly global citizen.

Curriculum of the MBA in Hospitality Management Program

The Master of Business Administration (MBA) in Hospitality Management from MBA ESG is designed to equip you with operational and managerial skills that will help secure you a lucrative and rewarding career in the hospitality industry. The curriculum includes a mix of traditional management subjects such as accounting and finance, and subjects that take you into the heart of the industry.

Apart from the usual subjects, French is also a core part of the curriculum during the first year. French is one of the most widely spoken languages across the globe. It is one of the official languages of the United Nations and of 29 countries. Hence, knowledge of the French language can open multiple doors to numerous opportunities in Hospitality Management worldwide.

Year 1 :: Semester 1

The first semester starts with an introduction to Hospitality Management and common management subjects such as Managerial Economics and Business Statistics.

  • Management Theory & Practices
  • Accounting for Hospitality Managers
  • Organization Behavior
  • Managerial Economics
  • Business Statistics
  • Introduction to Tourism & Hospitality Industry
  • French Language 1

 

Year 1 :: Semester 2

The second semester too sticks to a more traditional approach to management with Business Law, Finance Management, HR Management, etc.

  • Human Resource Management
  • Business Law
  • Tourism & Hospitality Marketing
  • Financial Management
  • Management Information Systems
  • Business Research Methods
  • French Language 2

 

Year 2 :: Semester 3

The third semester is where you get into the heart of hospitality management and study it more deeply. You will learn about marketing, strategies, food and beverage management, and other interesting aspects of the industry. This will enable you to understand the nuances and complexities of hospitality.

  • Strategic Management
  • Integrated Marketing Communication & Media Planning
  • Food and Beverage Management
  • Hospitality Distribution
  • Revenue Management
  • Brand Management in Hospitality
  • Finance in Hospitality
  • Internship Report and Viva-Voce

 

Year 2 :: Semester 4

The final semester is dedicated to augmenting the management aspects of the industry. An innovative feature of this semester is the introduction of Business Game, a simulation of a business environment where you work on virtual business scenarios and respond to them as in real-life. This inculcates in you the confidence and skills that are highly essential in a fast-paced business environment.

  • Services Marketing
  • Multi-Cultural Negotiation
  • E-Marketing
  • Business Game – Hospitality
  • Entrepreneurship
  • Hospitality Facility & Designing
  • Managing Technology in Hospitality
  • Dissertation
  • Dissertation Viva-Voce

Internships are also an integral part of the curriculum, which enable you to work with hospitality brands, hotels, and various other hospitality establishments. Internships also allow you to build a professional network that could provide a step into the industry or hasten your employment. They are a great way to whet your appetite and give you a ringside view of the industry.

The curriculum of MBA ESG’s Hospitality Management program includes both theoretical and practical application of knowledge. Rather than providing a passive look at the hospitality industry, the course encourages you to get more hands-on and delve into it completely. At the end of the course, you are not only ready to graduate but ready to be hired by some of the best names in the hospitality industry.

8 Best Hospitality Management Jobs

Hospitality management is a rewarding career path, owing to the extensive number of jobs roles and responsibilities it includes. While India has mastered the hospitality part, the management is where it needs work. A booming economy like India is sure to bring in hefty investments in the hospitality sector , opening doors to various careers along the way. And that’s good news for those interested in a career in hospitality!

Employment opportunities with a hospitality management degree are far greater and more exciting compared to a simple hotel management degree. If you are confused between the two, here’s a handy guide to the difference between hotel and hospitality management.

Now that you’re familiar with what the hospitality sector entails, take a look at 8 of the best jobs you can pursue with a Master of Business Administration (MBA) degree in hospitality management.

Hotel Manager: A hotel manager is one of the most important positions in a hotel. A hotel manager is responsible for managing employees and for planning, coordinating, and administering hotels services such as accommodations, food and beverage operations, housekeeping, bookkeeping, etc. It’s the efficiency of a hotel manager that ensures each and every unit of the hotel runs smoothly without any hiccups.

  • Salary range: INR 1,80,300 – INR 24,93,725

 

Revenue Manager: The primary responsibilities of a revenue manager include analysing booking patterns and market trends, monitoring and forecasting competitor and revenue performances, and providing support to finance managers, directors of sales, and general managers.

  • Salary range: INR 3,19,920 – INR 11,93,575

 

Hotel Operations Manager: A hotel operations manager has an excellent level of commercial awareness. He/she is responsible for maintaining a healthy relationship with internal and external guests. Highlighting short- to long-term issues to the various heads of departments (budgeting and forecasting) is also a key role of the operations manager.

  • Salary range: INR 2,90,994 – INR 14,71,709 (salary range of any operations manager)

 

Sales and Marketing Manager: Sales and marketing, while two different entities of business, are important for any industry to succeed. Sales and marketing managers generate revenue by attracting customers from various segments of the industry including business and leisure. This requires a high understanding of what customers are looking for and a keen ear for industry news to deliver the right kind of service.

  • Salary range: INR 2,33,715 – INR 12,52,979

 

Resort Manager: A resort manager’s role is similar to that of a hotel manager with the only difference being the managing establishment – a resort. He/she is responsible for maintaining the accommodation and all hospitality services (food and beverage operations) and overseeing resort staff in all departments – from hospitality to sports and entertainment.

  • Average salary: Approximately INR 8,70,000

 

Restaurant Manager: A restaurant manager or restaurant supervisor is responsible for overseeing the daily operations of a restaurant or any eatery. They are responsible for various operational and managerial tasks such as hiring and training staff, ensuring the quality of service is up to set standards, and also work on the sales aspects of the establishment.

  • Salary range: INR 2,40,606 – INR 6,80,141

 

Food and Beverage Manager: Food and beverage managers handle all the administrative and logistical needs of an establishment, be it a hotel, restaurant, or any organization at all which deals with food and drink. They oversee the menu, prepare budgets, address customer issues, track inventory, and manage catering staff among other responsibilities.

  • Salary range: INR 2,30,263 – INR 17,61,502

 

Tourist Accommodation Consultant: Be it a formal or casual visit, travel is always a part of every guest’s itinerary. A Tourist Accommodation Consultant is responsible for preparing travel itineraries in a way that fulfils their client’s needs and ensuring they enjoy their time. They also have to handle visa, baggage, and other immigration-related queries in case of international travel.

  • Salary range: INR 1,61,826 – INR 5,00,581

 

If you’d like to be a part of this exciting industry, opt for the Master of Business Administration (MBA) Hospitality Management program from MBA ESG. The program equips you with essential skills and competencies that the hospitality industry demands. It prepares you, through intensive practical sessions and internships, to efficiently face the challenges of the industry and hastens your success in it.

Salary range source:Payscale

Why MBA in Hospitality Management?

The Master of Business Administration (MBA) in Hospitality Management at MBA ESG, Bangalore

A Master of Business Administration (MBA) in Hospitality Management encompasses a number of disciplines that involve managing the business of service industries such as hotels, travel and tourism, housekeeping, and even customer care. India, being one of the primary tourism hubs in the world, has hospitality ingrained in its DNA. As such, the hospitality industry is one of the key revenue sectors in the country.

The hospitality industry in India is gaining momentum owing to many government and private initiatives aimed at attracting tourists and foreign investments. Reports suggest that the hospitality industry is set to reach approximately INR 2800 thousand-crore by 2022. This spells good news for those looking for a career in the hospitality domain and an MBA in Hospitality Management is a great way to step into the field.

MBA in Hospitality Management from MBA ESG

The Master of Business Administration (MBA) in Hospitality Management from MBA ESG, Bangalore is a 2-year full-time course that equips you to understand, assess, and develop the skills essential for a lucrative career in hospitality.

What sets apart the Hospitality Management course from other conventional hotel or hospitality management courses is the hands-on training. You not only master the theoretical aspects of hospitality and hotel management but also work on projects and workshops, which will give you a well-rounded experience of the industry.

Besides the practical training on campus, you also have the opportunity to visit Paris for 2 weeks study internship, take classes with French students, and learn the ins and outs of global business practices. This way, you gain a global perspective of business and hospitality management. The Paris itinerary includes visits to different hotels and restaurants, meetings with hotel executives, interactions with French tourism actors, learning global tourism policies, and a tour of some of the most famous landmarks in Paris.

Another exclusive feature of MBA ESG’s Master’s course is the focus on communication, self-discipline, and interpersonal skills – traits that are essential in the hospitality industry. The course ensures students are able to communicate and interact with guests/customers easily and conduct themselves with patience and dignity.  

Eduniversal, a leading law firm in France, has been ranking the best Masters and MBAs in France for over a decade. The MBA in Hospitality Management has been ranked by Eduniversal among the top 10 MBA courses in France and among the top 20 in the world. Hence, you’re guaranteed quality training, numerous internships, placement assistance, and skills that are sure to help you succeed in the hospitality industry.

The Future for Hospitality Management Graduates

Statistics indicate a positive growth for the hospitality industry over the next few years. As such jobs in this sector are aplenty. The versatility of the industry allows you to pursue careers in a number of areas such as accommodation management, revenue management, sales management, restaurant management, hotel management, customer service, etc. Salaries will depend largely upon your experience and skills.

As the industry is on the upswing , there will be no dearth of jobs for hospitality management graduates. The Master of Business Administration (MBA) in Hospitality Management from MBA ESG will offer you numerous opportunities to work in the hospitality sector, as interns or full-time employees. It will provide you a solid foundation to make a career out of your passion.

Objectives and Strengths of the MBA Hospitality Management Program

Hospitality management is an exciting field as it involves interacting with different people from different backgrounds, managing hotels and travel establishments, and creating superlative experiences for customers. The demand for hospitality management graduates is on the rise owing to a surge in tourism Hospitality Industry in India.

The Master of Business Administration or MBA program in Hospitality Management from MBA ESG is the ideal course that will set your career off on the right track. Here are some of the reasons what sets this program apart from traditional hospitality management courses.

Objectives of the Master’s program in Hospitality Management

  • The main goal of the program is to give you an overall, well-rounded understanding of the demands and expectations of the hospitality industry. You will master the complete array of hotel products and services. As an aspiring, young manager, you will learn the nuances of hospitality through a marketing, technical, financial, and human perspective.
  • The training involves intense hands-on sessions that enable you to be a competent hospitality manager in India or anywhere across the globe.
  • The program helps you network efficiently and connect to the industry through various conferences, business forums, workshops, etc. This way, you are able to build a network of contacts who can help you navigate through the industry easily.

Strengths

  • Ranked among the best: The Master of Business Administration (MBA) in Hospitality Management is ranked 4th by Eduniversal, a world-class rating and ranking agency in France. Worldwide, the program enjoys a place among the top 20.
  • Updated curriculum: The curriculum is designed by experts from the global service industry. Hence, you are assured it adheres to the current standards that the industry demands.
  • Two-week Paris trip: Get a global perspective of hospitality and experience how diverse the hospitality industry actually is. The packed itinerary includes visits to upscale hotels, restaurants, and landmarks. You will also have interactive classroom sessions with MBA ESG students.
  • Hands-on training: While theory is an important part of the curriculum, the program is more focused on the practical aspects of it. You will be required to apply your operational and managerial skills in real-life scenarios. This prepares you to be job-ready upon graduation.
  • Experienced faculty: The program is delivered by a unique blend of French and Indian industry professionals.
  • Enhanced employment opportunities: The program allows you to undertake numerous intensive workshops, projects, and internships. This lays the foundation for employment [link to the “8 jobs…” article] with many global hotel chains such as Accor, Hyatt, Marriott, Hilton, etc.
  • French certification: At the end of the MBA program, you will receive a diploma from MBA ESG, Paris.

These are just a few of the many strengths of MBA ESG’s Hospitality Management program. You too can realize your dream of joining this emerging industry and make a name for yourself along with a lucrative salary package. After all, who says travelling the world is expensive? With a degree in hospitality management, let the world reimburse you for your adventures.

The Hospitality Industry in India – An Overview | MBA ESG, India

India is home to some of the world’s most ancient and spectacular monuments, historical sites, wonders, and legends. Every year millions of tourists visit India to experience the rich and diverse culture it has to offer. Besides being a huge draw for vacationers, tourism is also a huge employment generator. According to the latest report by IBEF (India Brand Equity Foundation), the travel & tourism sector in India accounted for 9.3% of the total employment opportunities generated in the country in 2016, providing employment to around 40.3 million people during the same year. The number is expected to rise by 2% per annum to provide 46.42 million jobs by 2026.

India’s culture and traditions are rooted in hospitality. It is, therefore, no surprise that the phrase “Atithi Devo Bhava”, which means “Guest equals God”, has become the official slogan for hospitality in India. Hospitality in India is witnessing a steady growth, thanks to the increase in the number of tourists and government initiatives to attract foreign investments. Tourism has a huge impact on the hospitality sector. Hence, an increase in investments in tourism will directly impact the hospitality industry as well.

A report by KPMG states that the hospitality sector in India is expected to grow at 16.1% CAGR to reach INR 2,796.9 thousand-crore in 2022. It is also the sector which attracts the most FDI. Increase in disposable income and a growing middle-class have further contributed to the growth of this sector.

Let’s look at some interesting statistics about the tourism and hospitality industry in India from IBEF (India Brand Equity Foundation).

  • In 2016, foreign tourist arrivals in India stood at 8.8 million. According to the World Tourism Organisation, by 2025, foreign tourist arrivals in India is expected to reach 15.3 million.
  • In December 2016, over 1,62,250 foreign tourists arrived on an e-tourist visa, in comparison with 1,03,617 foreign tourists in December 2015, registering a growth of 56.6% over the previous year.
  • As of December 2016, 8.8 million tourists have visited India, mostly from the UK, US, and Bangladesh. This has been due to flexible government policies, developed rail and road infrastructure, and ease of availability of e-visas to foreign tourists.
  • The number of Foreign Tourist Arrivals (FTAs) in April 2017 was 7.40 lakh as compared to FTAs of 5.99 lakh in April 2016 and 5.42 lakh in April 2015.
  • Contribution of visitor exports to total exports is estimated to increase 7.2% per annum during 2016– 2026 compared to the world average of 4.3%.
  • International hotel brands are targeting India, e.g. Carlson group is aiming to increase the number of its hotels in India to 170 by 2020.
  • In India, the travel & tourism sector’s direct contribution to GDP is expected to grow by 7.9% per annum during 2016–26.

These are just a few of the many factors that point towards a positive growth of the hospitality industry. With the right support from both government and private agencies, the industry has the potential to be a major game-changer in terms of tourist inflow as well as employment opportunities.

The business and culture of the hospitality industry in India is undergoing a massive shift. In terms of career opportunities, this sector is seemingly the most lucrative. With the MBA Hospitality Management program from MBA ESG, you too can be a part of this growing sector and contribute to its and, in turn, your success.