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A cruise ship is a thrilling and fun place to be. Surrounded by the deep blue sea, beautiful picturesque sunsets, gourmet food, and great entertainment on-board, guests get to truly be at the heart of nature and enjoy her magnificence. What can up the ante is great hospitality from the staff on the cruise. Therefore, cruise ship staff should always be on top of their game to provide outstanding service to their guests.
Educational qualifications required
Jobs on cruise ships mostly deal with hospitality and service. Hence, typically, you require a Bachelor’s or Master’s degree in Hospitality Management. An MBA in Hospitality Management is the most apt degree for these kinds of roles. With it, you can study subjects that cover all aspects of cruise ship management. The curriculum of MBA ESG’s Hospitality Management program covers crucial subjects such as finance, accounting, statistics, e-marketing, business law, project management, etc. This will ensure you are prepared for any role that involves hospitality on a cruise or otherwise. Organizations usually prefer those with some experience in cruise ship management but you can pursue internships in any kind of hospitality just as well.
Roles and skills
There are a number of roles for graduates of hospitality management on cruise ships. You can get into any stream like finance, administration, or management depending on your interests. The roles, thus, depend on where you are placed.
If you are a hospitality manager, your primary responsibility is to attend to the well-being of guests and ensure all teams work in tandem to make guests feel comfortable. You will also have to oversee administrative tasks such as budgeting, financing, etc. If you are into finance, then you will obviously work on reports and statistics that are essential to understanding the workings of the cruise. Food and beverage managers will be responsible for the inventory, sourcing of food and beverages, and other tasks involving the kitchen and bar.
The primary skills vital for cruise ship hospitality management are great customer service. You should be able to anticipate the needs of the guests and provide service as required. People management is another skill that goes hand-in-hand with customer service. You should be great at handling guests, which will automatically convert to great customer service. The skills you should possess also depend on the role you are assigned.
One of the highest paid roles is that of a Training and Development manager, with salaries averaging up to INR 12,00,000 per year. The next most sought-after post in terms of salary is that of a Chef. As a Chef, you can make about INR 9,90,000 per year, depending on the type of cruise. However, you should also possess excellent culinary skills to become a chef and it’s more of an operational rather than a managerial position. Financial Analysts can make around INR 3,00,000 per year. A Senior Finance Manager can earn approximately INR 9,32,000 per year. As you can see, your salary mainly depends on the role you’ll take up on a cruise ship.
With an MBA in Hospitality Management, you will be able to pursue more authoritative and rewarding positions. The kind of job you’d like to do depends entirely upon you. But, no matter what you choose, whether it is a managerial or operational or administrative role, a degree in Hospitality Management will certainly help you get there faster.
Salary info: PayScale